aftersales service of our CNC EPS cutting machine

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ARDUINO CNC FOAM CUTTING MACHINE
ARDUINO CNC FOAM CUTTING MACHINE
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The CNC EPS cutting machine is particularly suitable for automotive foam mold, foam ship model, foam model aviation, trains and other foam mold; Musical instrument industry: Can cut three dimension musical instrument, contour cutting.

 We use top-quality four-row imported ball screw bearing for CNC EPS cutting machine, wide linear lead rail and self-lubricating block for the machine. It can balance the force in all directions to ensure the machine’s accuracy and strength when cutting.

 The design documents of intelligent processing cross-border protection can prevent the excessive process caused by mechanical impact.

2 axis CNC EPS cutting machine
2 axis CNC EPS cutting machine

 Guarantee

12 months for the whole CNC EPS cutting machine.

Within 12 months under normal use and maintenance, if something is wrong with machine, you will get spare part for free.

Out of 12 months, you will get spare part at cost price. You will also get technical support and service all the lifetime.

 

Technical support

1, Technical support by phone, email or whatsapp around the clock

2, Friendly English version manual and operation video CD disk

3, Engineer available to serve the CNC EPS cutting machine overseas.

 

After sales services

Normal machine is properly adjusted before dispatch.

You will be able to use the CNC EPS cutting machine immediately.

You will be able to get free training advice towards our CNC EPS cutting machine in our factory.

You will also get free suggestion and consulting, technical support and service by

email/fax/tel and lifetime technical support.

 

FAQ

  1. Are you a factory or trading company?
    We are the professional manufacturer with 10 years factory experience in shijiazhuang city in China. Welcome to visit to our factory.
  2. How long is the delivery time?   For standard machines, it would be 1 2 days; For non-tandard machines and customized machines according to client’s specific requirements, it would be 15 to 30 day.
  1. How should I pay for my order? what is the procession of this purchase ?
    You can do 30% prepayment at first, then we will start to make production.  when the machine is ready, we will take pictures to you, and then you can do the balance. After we got your payment, will send the machine to you.

4. How about your service after sales?  can your engineer speak fluent English?

After our CNC EPS Cutting machine reach your place, we will send one of our experienced technician to your there according to your needs, he will teach you how to do installation and commission and maintenance well in English. Manual could be sent to you together with machine delivery.

  1. How about the documents after shipment?

After shipment, we’ll send all original documents to you by DHL, including Packing List, Commercial Invoice, B/L, and other certificates etc as required by client.

 Model No.
Wire Oscillation
Cutting Length
(mm)
Wire Length
(mm)
Cutting Height
(mm)
Wire Qty
Wire Travel Distance(mm)
X axis
Y axis
CNCPSQ300
Yes
3000
1400
1350
   24
1800
1300
2200
2600
CNCPSQ600
6000
1400
1350
24
1800
1300
CNCPSQ300
No
3000
1400
1350
24
1800
1300
2200
2600
CNCPSQ600
6000
1400
1350
24
1800
1300
2200
2600

 

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